Chat203How to choose an AI chat for your website
12 questions worth asking any AI website chat before you pick one, why each matters, and how Chat203 answers it.
1. Do AI answers cost extra?
A busy month should not cost more just because the chat did its job.
Chat203: No. AI answers are included in the monthly price. If you go over your plan, we suggest an upgrade; the bot never goes silent on a paid plan.
2. Do you pay for each person on your team?
Your team will grow; your chat bill should not grow with it.
Chat203: No. Unlimited team members on every plan.
3. Does it work fully in Spanish?
Your team should be able to work in Spanish too: the app, the emails and the alerts, not only the chat.
Chat203: Yes. The chat, the owner app, emails and alerts are all in English and Spanish, and visitors get their own language.
4. Does it answer only from your own information?
A chatbot that guesses can promise prices or services you don't offer.
Chat203: Yes. Only from content you approve. When it doesn't know, it says so, offers a person and lists the question so you can teach it.
5. Will you actually notice when someone wants a person?
A short beep in a hidden browser tab is easy to miss, and the visitor leaves.
Chat203: It rings like a phone on your computer and phone for the whole wait, with a big Answer button.
6. What happens when nobody is available?
A chat that says "connecting you to an agent" when nobody is there loses trust.
Chat203: It never promises someone who isn't there: it asks for the visitor's details and you get the lead by email.
7. Can visitors choose WhatsApp, a text, a call or email?
Many customers prefer to message you where they already are.
Chat203: Yes. One button offers Chat, WhatsApp, Text us, Call, Email us and Visit us, each one switchable. WhatsApp opens with the page and the chat so far already written.
8. Does it stop sales pitches and spam?
Contact forms fill up with SEO and "partnership" offers.
Chat203: Yes. An AI filter refuses them in front of the sender, so they never reach you. When it isn't sure, the message goes through.
9. Where do your leads go?
Leads stuck inside one tool are hard to follow up.
Chat203: Your Leads page, an email to your team, your CRM by email or signed webhook, and CSV export, on every plan.
10. Who owns your visitors' data?
Your customers' conversations should never be sold or used for anyone else.
Chat203: You do. Never sold, never used for other businesses. You choose how long it is kept and can export or delete it any time.
11. Is it safe for your visitors?
An AI chat talks to the public on your behalf.
Chat203: It always says it is an AI and offers a person, gives no personal legal, medical or financial advice, hides card numbers and passwords, and shows the 988 crisis line when needed.
12. How hard is it to install and try?
A long setup or a sales call before you can try it is a warning sign.
Chat203: One line of code on WordPress, Wix, Shopify, Squarespace or any site. Free plan, and a 30-day free trial on every paid plan.
Every setting in detail: settings reference. Plans and prices: chat203.com/#pricing.