Chat203 · Terms · DPA · Privacy · Subprocessors · Español

Chat203 Privacy Policy

Version 1.0 (2026-10-17). In effect.

Version: 1.0 (2026-10-17) · Effective date: October 17, 2026

Who we are: Chat203 is operated by Cabana West Real Estate FL, LLC (d/b/a Cabana West), Wellington, Florida, USA. Contact: support@chat203.com.

What we collect about you

• Account: name, email, password (stored only as a secure hash by our login provider), or your Google sign-in, plus your role in each business.
• Business details: business name, industry, websites, settings, knowledge content, contact directory and team members you add.
• Billing: plan, invoices and payment status. Card details are handled by Stripe; we never see or store full card numbers.
• Usage: sign-in times, actions in the dashboard and app (for security and the audit log), device type, app version and crash reports.
• Notifications: a push-notification token for the owner app, if you allow notifications.
• Acceptances: which version of our Terms and other agreements you accepted, and when.

How we use it

To provide and secure the service, bill you, send service messages (new leads, handoffs, security alerts), give support, and improve Chat203. We send marketing emails only if you opt in, and you can unsubscribe at any time.

Who we share it with

Only the service providers that run Chat203 (listed at chat203.com/subprocessors: hosting, AI, email, payments, notifications), and authorities when the law requires it. We do not sell your personal information or share it for cross-context behavioral advertising.

How long we keep it

While your account is active. After it closes, we delete account data within 90 days, except billing records we must keep for tax law (typically 7 years) and copies in backups until they expire. Data deleted from live systems remains only in encrypted, routine disaster-recovery backups, is put beyond use, and is permanently destroyed within 35 days.

Your rights

You can see and update your details in the dashboard, export your business data, and close your account. Depending on where you live (for example California), you may also have rights to know, correct, delete and opt out. Email support@chat203.com; we will verify your identity and respond within 45 days.

Security

Encryption in transit and at rest, row-level isolation between businesses, least-privilege access, and an audit log of sensitive actions.

Children

Chat203 is a business service for adults. We do not knowingly collect information from children under 13.

Changes

We will post updates here with a new date, and notify account owners of important changes by email or in the app.